Custom CRM systems, automations and operational workflows that help businesses capture more leads, reduce admin and improve customer communication — without the chaos.
Helping businesses across industries
Most businesses lose significant revenue not from lack of work — but from disorganised systems and slow follow-up.
You're on site. Your phone rings. You miss it. By the time you call back, they've booked someone else.
Quotes, invoices, messages, reminders — all manual, all eating into your time after a full day's work.
You sent the quote. You forgot to follow up. They went with someone else. It happens more than you'd like.
WhatsApp, Facebook, email, missed calls — enquiries scattered with no system to track or respond.
Customers expect quick replies. Slow responses tell them you're not on top of things — and they go elsewhere.
You don't know what leads are where, which jobs are coming up or which customers haven't heard back.
Every missed enquiry is revenue lost. Find out where your business is leaking.
See Where You're Losing RevenueWe identify the problems, build your system, recover lost revenue and help you grow — without the chaos.
Missed calls, poor follow-up, admin overload and inconsistent systems — we find exactly where enquiries and revenue are being lost.
Custom CRM, pipelines, reminders, booking systems and automation workflows — all configured specifically for your business.
More enquiries captured. Faster follow-up. Better customer experience. Most businesses see measurable improvement within weeks.
Operate like a larger business without increasing chaos. Proper systems mean you can grow without losing control.
Most businesses are leaking revenue without realising it. The numbers make it clear.
Per week lost to manual admin and customer communications in the average service business.
Of a trades business's time is non-billable — spent on admin, chasing and communications that should be automated.
Of inbound calls go unanswered when owners are on-site. Most of those enquiries don't call back.
Of sales happen after the 5th follow-up. Most businesses follow up once or twice — then stop.
More likely to close a lead if you respond within 5 minutes versus 30 minutes. Speed of response is everything.
Cost of enquiries lost to slow follow-up and no automation. It's invisible — but it adds up fast.
Stratex systems are typically built and operational within days. The return begins from the first enquiry that doesn't go unanswered.
We build and manage a complete operational system — so you can focus on the work, not the admin.
Every lead, quote and job tracked in one clear place. See exactly where each customer is and what needs doing next.
Quotes followed up automatically at the right intervals. No lead falls through the cracks without human input.
Instant responses to new enquiries — customers hear from you in seconds, even when you're on site or unavailable.
Customers book directly into your calendar. Confirmations and reminders sent automatically. Fewer no-shows.
Your entire business at a glance — active leads, upcoming jobs, pending quotes and customer history in one dashboard.
The same operational problems affect every industry differently. Here's how Stratex helps each one.
Missing calls on-siteEvery unanswered call is a potential job lost to a competitor who picks up.
Forgotten follow-upsQuotes sent without follow-up. Leads that would have converted — going silent.
Evening admin overloadInvoicing, messaging and scheduling eating into time that should be downtime.
No pipeline visibilityNo clear picture of what's confirmed, pending or needs chasing.
Instant AI responses to missed callsEvery missed call gets an immediate SMS. No lead left without a response.
Automated quote follow-upReminders go out at 24hrs, 48hrs and 72hrs. No manual chasing required.
Job confirmations and remindersCustomers reminded before every job. Fewer no-shows. Better experience.
Full pipeline visibilitySee every lead, quote and confirmed job in one organised dashboard.
Chasing clients manuallyToo much time on admin and onboarding instead of actual coaching or consulting.
Inconsistent onboardingEvery new client handled differently. No repeatable system. Time wasted every time.
Enquiries going coldPotential clients reaching out and not hearing back fast enough — converting elsewhere.
Manual booking and schedulingBack-and-forth messages just to arrange a call. Avoidable friction.
Automated onboarding sequencesNew clients receive everything they need automatically — forms, contracts, welcome content.
Instant enquiry responsesEvery enquiry gets an immediate reply and moves into a structured follow-up sequence.
Self-serve bookingClients book directly into your calendar. Confirmations and reminders handled automatically.
Payment automationInvoices and payment reminders triggered automatically at the right time.
Enquiries across multiple channelsMessages coming in from email, social, phone and website with no central system.
No repeatable sales processEvery sale handled differently. Inconsistent follow-up. Unpredictable conversion rates.
Poor customer retentionNo system to re-engage past customers or generate repeat business automatically.
Scaling creates more chaosMore clients means more admin — without systems, growth breaks things.
Unified communication inboxAll enquiries from all channels captured in one place. Nothing missed.
Structured sales pipelineEvery lead follows a consistent, automated journey from first contact to closed sale.
Reactivation campaignsAutomated sequences that re-engage past customers and generate repeat business.
Systems that scaleOperational infrastructure built to handle growth without increasing chaos.
Losing to faster competitorsLocal customers choosing whoever responds first — not necessarily the best option.
Inconsistent customer experienceNo system for follow-up or re-engagement means customers feel forgotten.
Manual review requestsAsking for reviews manually is inconsistent. Most customers forget to leave one.
No repeat business systemFirst-time customers that could become regulars — lost without a follow-up process.
Instant enquiry responseAI-assisted responses mean you're always first to reply — even when unavailable.
Automated review requestsPost-job review requests sent automatically. More reviews. Better local visibility.
Customer re-engagementAutomated sequences bring past customers back — seasonal offers, reminders and check-ins.
Booking and reminder systemCustomers book easily and receive reminders. Fewer no-shows. Smoother operations.
Adjust the sliders to match your business and see how quickly a Stratex system pays for itself.
Estimates are illustrative. Calculator multiplies weekly time by team size × 4.33 weeks/month.
For every £1 spent on the monthly CRM cost, you could reclaim an estimated
in commercial value.
Estimated build cost payback: 0.1 months
Real, practical improvements — not abstract promises.
Customers get an instant reply. You stay competitive without being glued to your phone.
Every enquiry tracked. Every quote followed up. Nothing gets lost or forgotten.
Reminders, follow-ups, confirmations and review requests all handled automatically.
Know exactly where every lead, quote and job stands — without chasing anything down.
Automated follow-up converts more leads without spending more on marketing.
Stop catching up on admin at 9pm. The system handles the routine so you don't have to.
Quick replies, timely reminders and post-job reviews make your business look professional.
Clear pipelines and structured workflows mean a business that feels properly under control.
Real results from real businesses that were tired of operational chaos.
"Stratex helped us fix the gaps in our booking and follow-up process. We were losing enquiries daily. Now every lead is captured and followed up automatically. Bookings are up 40% since working with them."
"I was spending more time chasing clients than actually coaching. Stratex built me a system that handles enquiries, onboarding and payments automatically. I've doubled my client base without doubling my workload."
"Before working with Stratex we were constantly missing enquiries, calls, potential leads, had poor follow-up — but they helped us install a proper system that ACTUALLY WORKS. Since implementing it we've seen more bookings come through than ever before. Not a single enquiry goes missed."
"Speaking and working with Jakub from Stratex was incredibly valuable. He very quickly identified several areas where revenue opportunities were being lost. It's clear that Stratex focuses on building real operational infrastructure, not just surface level marketing."
Full walkthroughs, client demos and system examples — coming shortly.
A full demo of the Stratex CRM, pipeline setup and automation workflows is in production. Book a call to get a live personal walkthrough today.
We'll identify where enquiries, time and revenue are currently being lost in your business — and show you exactly how automation can fix it.
Identify your leaksWe'll map exactly where enquiries and revenue are being lost in your current setup.
See what can be automatedA clear picture of what your system would look like and how it would work for your business.
Fast implementationMost systems are live within days. No drawn-out project timelines.
No pressure, no jargonJust a clear, honest conversation about what would actually help your business.
Everything you need to know about working with Stratex.
No. We build systems for service businesses, consultants, coaches and local businesses of all types. If you deal with enquiries, customers and operational complexity — we can help.
No. Everything is built and configured for you. You don't need to be technical to use the system — it's designed to be clear and simple from day one.
Lead capture, follow-ups, reminders, onboarding, booking, customer communication, review requests, reactivation campaigns and more — depending on your business needs.
Yes. The Stratex system integrates with your existing website and can capture enquiries from any source — forms, social media, phone calls and more.
Most systems can be deployed within days depending on complexity. We prioritise getting you operational quickly so results begin as soon as possible.
Yes. The system simply ensures no enquiries are missed and all communication is properly organised. It works alongside how you already operate.
Stratex can often consolidate multiple systems into one streamlined platform — with stronger automation, better follow-up and greater visibility than most individual tools provide.
Yes. Automated reminders, follow-ups and reactivation campaigns help businesses generate significantly more recurring revenue from their existing customer base.
Yes. Most businesses reclaim significant time previously lost to manual admin, follow-up and customer communication — typically 8–14 hours per week.
Yes. SMS, email and workflow automations can all be configured — ensuring the right message reaches the right customer at exactly the right time.
Yes. The systems are built and fully configured for your business. You don't need to set anything up yourself.
Yes. Ongoing support and optimisation are available to ensure your system continues to perform as your business evolves.
Book a free discovery call. We'll show you exactly where your business is losing revenue — and how to fix it.
No pressure. No jargon. Just a clear conversation about what would actually help.